"Invest In Yourself Through Your Community Credit Union"

NORTHEAST COMMUNITY MISSION STATEMENT
Northeast Community FCU is a Community Development Chartered Credit Union that exists to meet the unmet savings and credit needs of its membership. As a financial cooperative dedicated to serving the underserved, Northeast is also an agent for community revitalization and development within its field of membership and for the larger community.

OVERVIEW OF THE CREDIT UNION
Organized in 1981 as a community development chartered credit union, Northeast Community FCU has made over 2,420 loans totaling over $15 million in credit benefiting hundreds of member households. Northeast was created to address the unmet credit needs of its members, particularly in the areas of small business and mortgage lending.

INVESTMENT AREA/FIELD OF MEMBERSHIP
Northeast FCU serves a geographic field of membership that primarily encompasses Chinatown and the Tenderloin neighborhoods, but also covers parts of the North Beach and Nob Hill neighborhoods. Serving two of the most culturally diverse and densely populated neighborhoods, it is not surprising that within a 1.4 square mile area of our Field of Membership, over forty languages are spoken.

Within our Investment Area, the median family income ranges from 28% to 75% of San Francisco's median family income, with the vast majority of census tracts falling below 50% of median family income. With over 94% of Northeast's Investment Area as meeting the CDFI definition of "economic distress", our current and future activities are designed to increase our support of financial products and services in our Investment Area.

Chinatown
Chinatown teems with banks, but newer Chinese immigrants often find the shift into the American financial mainstream confusing and alienating. Existing banks cater to more affluent members, with high minimum balance requirements and sophisticated financial products and service packages. Small businesses must establish an extensive institutional relationship to secure financing. Northeast's Chinatown office, located just one block from Chinatown's major commercial corridor, is very accessible to community newcomers and provides the means for the less affluent to achieve economic self-sufficiency.

Tenderloin
In contrast to Chinatown, the Tenderloin has no other regulated financial institutions. Northeast acts as the only mainstream financial service provider in the area. Welfare recipients and other residents of limited economic means are easy prey for makeshift financial operations, which regularly charge exorbitant fees for their services. Average median income in this area is less than half of that in the Chinatown area, both of which are below San Francisco's median income level.

The need for traditional banking and financial educational services is great; only 20% of Tenderloin residents claimed "Interest, Dividend, and Net Rental Income" in the 1990 US Census. Northeast aims to fee Tenderloin residents from predator financial operations and act as a community-controlled financial and educational institution that allows people to make better use of their money, have more control over their money, and begin to climb the economic ladder.

 

HISTORY AND ACCOMPLISHMENTS

Product and Service Development
Initial financial support for Northeast Community FCU came from a Community Services Agency grant. Our early operations were entirely supported by volunteers. With this dedicated group, the credit union grew to $250,000 in assets within a year. A Community Development Block Grant provided additional funding for staff support. By 1983, Northeast began making loans, including those of small businesses. We also offered basic passbook savings accounts.

Self-Sufficiency
Through a combination of credit union member support, grants and nonmember deposits, Northeast has gradually built up its base of deposits and earnings, to the point that it became a self-sufficient institution in 1988. By achieving self-sufficiency, Northeast was able to expand its community economic development initiatives that addressed the credit needs of members who wished to start or expand small businesses. Areas of focus included: printing, graphic design, import-export, garment manufacturing, general construction, computer assemblage, and a variety of retail businesses that included flower shops, travel agencies and restaurants. Toward these ends, Northeast was a national pioneer in the making of microenterprise loans to small businesses ignored by mainstream financial institutions.

Small Business Lending
Almost since our inception, we have provided financial assistance for small businesses. In 1990, Northeast developed a cooperative lending venture with the Center for Southeast Asian Refugee Resettlement (CSEARR). Funded by the Ford Foundation, this business incubator and loan guarantee program supports the establishment and expansion of Southeast Asian businesses in the areas of printing, import-export and garment manufacturing. In recognition of our successes, we received grant assistance of $160,000 from the Office of Community Services. In the CSEARR program alone, our financial assistance has exceeded $500,000, supporting the creation and retention of more than 150 jobs.

Mortgage Lending
In 1988, Northeast initiated a second mortgage program to assist members, particularly Target Population Asian American households, in providing financing for their small businesses or for furthering the vocational or academic education of their children.

In 1997, Northeast began to originate first mortgages. In recognition of the member interest in affordable mortgage financing, Northeast developed a number of mortgage products for fist time homebuyers, property owners in need of refinancing, and those in need of home equity loans.

Tenderloin Branch
As the last remnants of traditional financial institutions withdrew their support from the Tenderloin neighborhood, Northeast stepped in to fill this void. Working with a coalition of Tenderloin activists, in conjunction with some large credit unions, throughout 1997 and into 1999, Northeast opened the Tenderloin Branch office in April of 1999. Mayor Willie Brown gave a speech of hope kicking off the opening of our new branch, and since then we have provided over 200 loans in the Tenderloin, totaling over $4 million in credit. Membership in the Tenderloin has increased from 170 members in the first year to 377 today, and demand for our services is still on the increase.

Besides these accomplishments, an important day-to-day role that the branch plays is in providing an affordable option to check cashing outlets that dominate the market in the Tenderloin. By offering a safe and comfortable place for cashing of payroll and government checks at a much lower fee, the community has more income at its disposal.

Direct Deposit
Northeast introduced this service in August 1999 in an effort to make member's income more immediately accessible. This service has helped members to avoid fringe "financial institutions" to cash their checks and to avoid expensive wire services.

"Fresh Start" Loans
Having good credit is an important component of "Fresh Start" Loans" allowing members to start rebuilding their credit history and get in a habit of saving.  

Individual Development Accounts (IDAs)
IDAs are matched savings accounts designed to help low-income and low-wealth families accumulate capital to invest in high return investments such as education or job training, homeownership, and microenterprise. Individuals save monthly from their own earned income over a one to four year period and will be matched on a 2:1 basis by public and private funders. Participants not only build regular savings habits in the process, but also learn invaluable, life-long financial skills as part of the program through attending a required twelve-hour financial literacy workshop as well as first-time homeowner and microenterprise workshops. For more specific information about our program call (415) 434-0738.
Links to IDA information on the web:
www.cfed.org (look under "Individual Assets" and "CSD")
www.alternatives.org (IDA FAQ)

PROPOSED NEW DEVELOPMENT SERVICES

 

Automated Teller Machines
Most major financial institutions utilize electronic banking machines to maximize efficiency in operations and to increase convenience for the customer. Northeast plans to install an ATM machine for its members so that they may access their account during hours when the branch is not open. The ATM will be able to be accessed at low or no cost to its membership.

Checking Accounts
Checking accounts will provide an opportunity for our members to keep their cash in the credit union while still being able to conduct expenditures. The Tenderloin is mainly a cash-based economy. With cash as the primary form of transaction in the community, the potential for crime and violence is increased. Where check-cashing centers are numerous in the Tenderloin, checking accounts will offer an affordable alternative. Members will be able to keep their cash in a federally insured institution and manage their money more carefully by writing checks, especially for major expenses such as rent. In conjunction with ATMs, the introduction of checking accounts will allow members to consider the credit union as their primary financial institution.

WHAT MAKES NORTHEAST COMMUNITY TICK?
Member deposits provide some of our capital. Public funding in the form of CDFI grants and Mayor's Office of Community Development grants has also helped. But for the balance, we depend on nonmember investors who hold over $1,600,000 in federally insured Certificates of Deposit. They play an important role in our efforts to return, retain, and build capital in our community.
Click here for membership and non-member details.

 

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